🧾 Refund Policy – Frank Dzidula Tax Pros LLC
At Frank Dzidula Tax Pros, our priority is your satisfaction and peace of mind throughout the tax preparation process. As a service-based business, we do not offer traditional “refunds” like a product-based company might — however, we are committed to ensuring that every client feels confident and supported in the services they receive.
✅ Payment Policy
- No upfront payments required. You only pay after reviewing your completed tax return and you’re satisfied with the outcome.
- Final payment must be made before e-filing your return with the IRS or state.
- All services are considered final once a return is submitted.
💬 If You Change Your Mind
If you decide not to proceed with your tax filing before your return is submitted, no payment is required. We understand circumstances can change and respect your decision. You are always in control of whether your return is filed.
🔁 In Case of Filing Rejection
If your return is rejected after submission:
- We will promptly review and correct the issue at no additional charge.
- In most cases, we can resolve errors quickly and re-file with updated information.
⚠️ Limitations on Refund Requests
Because tax preparation is a personalized professional service:
- Refunds are not issued once a return has been filed and accepted by the IRS or state agency.
- We do not offer refunds based on the size of your refund, balance due, or the outcome of your return, as these are determined by IRS/state tax laws and your submitted documents.
🤝 Our Promise
We stand by the accuracy and quality of our work. If you have concerns about your completed return:
- Contact us immediately. We are happy to answer your questions, walk you through your return, and make adjustments (as long as the return hasn’t been e-filed).
- Our goal is for you to feel confident, heard, and fairly treated.
Let us know if you have any questions — we’re here to help every step of the way.
Frank Dzidula Tax Pros LLC
📧 frankdzidulataxpros@gmail.com